1. Purpose of your Site
It's important to outline the purpose for your site and the type of
information you would like it to contain. Before you begin working on
your site, it is necessary to have a clear idea of the purpose of this
site.
On-line brochure
An informative website describing your company speciality, industry,
price-range, services, other information. Placing extensive information
and product pictures on your web page could be a good way to promote
your business. You can hand out your web address to clients instead of
sending expensive printed materials to them.
Form to collect names of potential customers
Websites can be a very good marketing tool - people who visit your site
can give you important feedback about your company, sign up for
newsletters, ask for services they would like to see from your business
or organisation. We discuss the ways to do this later.
Sell Products Online
You've heard the word "E-commerce" everywhere; both the media and the
stock market are extremely optimistic about online businesses. Would you
like to enable your website for full e-commerce functionality with
instant online credit card authorisation and customised virtual shopping
carts? We discuss ways of setting up an e-commerce operation here later
on.
Other Features
You could add other features to your site, which are relevant to your
specific business type. These can be discussed at a later stage.
2. Domain Name that you select
What is your domain name? Is it an easy to remember, distinctive name
(as www.MyCompany.com)? We recommend that you select your own
first-level domain name for your website (as opposed to using an add-on
site at a provider's server, names like www.aol.com/MyCompanySite do not
accent your own identity).
There are several reasons to obtain your own first-level domain name:
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You own this domain and even if you change your Internet service
provider, the name (and its popularity) remains with you;
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As the popularity of your site grows, your name becomes more and more
recognisable; it becomes a trademark;
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It's so easy to obtain and it costs so little, that you can't miss the
opportunity of having an attractive domain name.
3. Design (site structure)
Site design begins with configuring your headline page - the Main Page,
also called Index Page. On this page you can explain to your visitors
the advantages of doing business with you (and not with someone else).
Here is the list of typical pages that are referenced by links on the
main page.
About (Information)
You would tell the visitor about your business or organisation.
Services
You would list the services you offer.
Contact information
Contact information can be placed on the bottom of every page or on a
separate page. When your business or organisation is divided into
several departments, it's important to create a separate page for each
one, so you can list contact information for each department
individually.
FAQ (Frequently Asked Questions)
Here you would place answers to the most common questions to offset your
telephone traffic. Everything that you think is useful to your customers
can be placed here.
Press Releases and News
Show your customers what is going on in your company. This page alone
can keep your site popular and frequently visited.
Order forms
You can have as many forms as needed for visitors to request information
or to buy products.
Other Pages you would like to have
You can have as many pages as you decide. We could guide you through
do's-and-don'ts of additional pages.
4. Type of graphics: style and background
No Graphics at all
You could start out with a text-only version of your site, and later
enhance it with graphics. "No graphics" site could be a good starting
point if you want quick turn-around. Headlines can be composed of text
instead of graphics. Remember that once you have developed a functional
text-only site, you should not stop - your site would look dull without
graphics.
Graphically designed text
Several programs such us Adobe PhotoShop or Macromedia Fireworks will
help you customise the look of your fonts. The text then will become
actual graphics saved as GIF or JPEG file format.
Clip Art
There are thousands of clipart graphics available on the internet and in
software packages as Corel Draw!. Make sure you use royalty-free images
or obtain them from a paid software source.
Scanned Images
You can place any picture on your website, all you need to do is to
digitise the image. There are several ways to do this:-
You can scan it yourself - you will need a scanner and digitising
software, which is compatible with the scanner.
Copy centers - often your local copy-store will have computers, scanners
and friendly staff to help you convert your image into a computer file.
Hire a professional firm. At Notting Hill Internet Services, we can do the
scanning and sizing for you - we are a full-service design company.
Professional graphics and Image Maps by computer design artists
There are several types of graphics work that should be left to the
professional designer. Stunning, high-quality and high-resolution
graphics create an unforgettable first impression and keep the customers
coming back. For example, an Image Map is a combination of graphics and
navigation buttons that should be completed by professional web
designers since designing them involves graphics design skills plus the
knowledge of programming.
5. Page Size
Context of the web page determines the size of the page. Large amount of
information/text requires long web pages. This type of pages is often
used for articles, reports and so on. Short pages are good for brief,
catchy statements or offers, aimed to attract the visitor's attention
and give out all the information at once.
Both of these formats have advantages and disadvantages: Long pages can
be large in size and take long time to load. Short pages will download
fast, but can't deliver detailed information. It will be very
inconvenient for your user to "jump" to all pages on the site in order
to get complete information. Based on the type of site you are planning,
choose the type of pages you will employ.
6. Elements of web pages
Choose the elements you'd want included in your pages:
Top of the page:
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Page Graphics (logo) (Placed anywhere you choose on the page)
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Text headline - cheaper alternative to Page Top Graphics
Body of the page:
Background.
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One tone or white background.
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Patterned backgrounds.
Available from commercial packages such as Corel Draw!. You can find
many free patterned backgrounds on the Internet.
Custom-designed background
Just like custom-designed graphics, backgrounds can be tailored
specifically for your site.
Links
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Navigation bar
It's common practice to place the same a navigation bar on the
entire site. Your user will feel at "home" on your site very
quickly.
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Text links
In many cases the context will reference information from other
pages on the site or from other Internet locations. Setting up a
link from keywords to the referenced material will help users to
find related materials quicker.
Please Note! Make sure you use links to outside of your site wisely,
it is possible that once the visitor leaves your site - he/she will
never come back again.
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Horizontal lines
You can separate the important items very effectively with
horizontal lines.
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Bullet points
You can use bullets to make the lists of similar items to stand out.
Bottom of the page:
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Contact Information.
This e-mail form allows the customer to contact you from every page.
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Copyright disclaimers
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Last update
"Last update date" at the bottom of the Index page.
Please Note! Using "Last Update" function on your web page could be
an important indicator for time-sensitive sites (such as financial
sites, news sites etc) - therefore you should use this feature if
you are planning to update your site on the regular basis. (If you
are not going to change the information on the site too often, the 3
month-old "last updated" stamp could puzzle some visitors).
"Behind the scenes" (important items not viewable from your website):
Title
Title is the name and description of the website that is interpreted by
the browser as title of the page, it is not really a part of the page
itself. The Title is crucially important since most Search Engines use
it to index your page. Make sure you use the right key words in the
title!
URL address on the printed page
Allows your users to record and distribute and print a unique URL page
off your website. This way your user will always know where the
printout came from.
7. Photos, Pictures, Animation, etc
Skilful use of pictures and photos can dramatically enhance the look of
your site, after all, there is an old saying that still rings true:
"It's better to see once than to hear a hundred times."
Colour photographs
Black and white photographs
Monochrome pictures will create an artistic "feel" and at the same time
assure faster downloading time.
Animation can add action to your site
There are several ways to create animation. One of the most common is
GIF animated format (most of the moving banners you see on the Internet
are made this way).
Sound
There are several technologies that can help you deliver sound to your
site. RealPlayer, for example, will allow you to stream recorded or
real-time sound right to your visitor's computer. Notting Hill Internet Services has extensive experience with Real Player applications and would
be happy to help you incorporate audio capacity into your website.
8. Feedback: get in touch with your customers
Once you have obtained site visitors, keep them!!! Do your best to turn
them into loyal customers or members of your online community!
If you have an on-line store and your visitors find what they are
looking for, naturally you will collect all the information from this
customer in order to market to him/her again.
The way to do it is:
Order form
It can be as simple as a printed form that can be faxed back to you, or
a more complex and more profitable! shopping cart (with protection of
SSL, Secure Socket Layer).
Another way to collect the user's information is:
Newsletter subscription
Offer something of value to your visitors to attract their interest. A
newsletter covering a related topic can be one of those valued services.
Free services
Some things that cost almost nothing to you can be of real value to
other people. You can publish your free news, recommendations, and
anything else people would find useful - free services attract Internet
traffic!
Information Request
Encourage your customer to ask questions or order additional
information. A strategically placed CGI form can do this simple but
important job for you.
9. Advertising, Promotion and Registration of your site
The greatest site in the world will never have a single visitor if no
one knows about it.
There are several ways to promote a site:
Search engines
You should register your site with major Internet search engines. This
is the first thing you need to do after you complete designing and
publishing your site. There are literally thousands of search engines
and directories on the web, but only a handful are popular among almost
100% of internet users: for example Yahoo, AltaVista, Lycos, Infoseek,
GoTo.Com, Excite, HotBot. Search engine registration is simple and
straightforward, but getting your site to rank high is really an art
(ironically, not science). Notting Hill Internet Services is an expert in
effective site registration.
Banner advertisement
Banner advertisement can be very effective. Make sure it is placed on
other site with topic related (or complementing) yours. There is one
drawback: placing your banner on a high-traffic site could be really
expensive.
Free banner exchange programs
There are several well-known sites (like LinkExchange) that will allow
you to place your banner in an exchange program. Your banner will be
shown on the sites, which belong to this program in your category, in
exchange for banner exposures of other members on your site. This kind
of programs can be very helpful at the beginning of your Internet
promotion journey. However, make sure that this is not the only strategy
you use. In most of the programs you get to show only 3 banners for
every 4 that you display. So, it is not hard to see, that your supply of
banner credits will melt away rapidly without other promotional
techniques.
Reciprocal link exchange
There are very many sites that would like to exchange links with you.
It's advisable to be selective about companies with which you exchange
links. A good example of link exchange would be for sites that
complement each other. For example: Computer hardware company would
benefit from exchanging links with a computer software company.
Press releases
You may contact the services that specialise in web news. You might be
able to "make the news" and get free publicity. At least it's worth a
shot!
Traditional advertisement
Make sure you include your URL on all traditional advertisement
including business cards, mailings, company pens and T-shirts.
10. Site Maintenance and Support
To remain competitive, you need to keep up with the current events and
changes. Your website could soon become a tremendous success if you
update and upgrade it frequently.
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Update the ever-changing links
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Update News
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Update information that becomes obsolete
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Update merchandise descriptions
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Update Prices, Interest Rates, Stock Quotes, etc
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Update Pictures
Your ability to maintain the site yourself is related to the way the
site had been originally designed. Notting Hill Internet Services creates websites with our customers in mind. Once the site is created, we can
assist you in learning how to modify and update your website. Very soon
you will not require our help any more.
The only time you would want to contact nottinghill.biz again would be
when your site requires additional functionality.